Cornwall Council Services

Link to the Cornwall Council Home Page and to it’s Interactive Map

The Cornwall Council website provides useful information on Council services in your area. To access details most relevant to your location you can click on this link: My Area and then enter your postcode and address. Information available includes the name of  your Councillor and services in your area including waste and recycling collection dates (including calendar), your nearest library, one stop shop, waste and recycling centre and safe places, as well as local car parks, roadworks near you and schools in your area.

You can report many things online to Cornwall Council, including problems with roads, bridleways and paths, potholes, abandoned vehicles, anti-social behaviour, missed refuse collections, fly tipping, breaches in planning control, by completing one of their Report It forms


If the issue is dangerous or urgent, you can also contact Cornwall Council by phone on 0300 1234 222

Camel Valley Community Area Partnership

The Community Area Partnership brings local organisations and people together.  Its role is to tackle the issues that matter to communities, so everyone can start, live and age well.  There are 12 Community Area Partnerships in Cornwall.  

Partnership meetings are open to the public and the press.

The partnership involves Cornwall Councillors and Town and Parish Councils in the area.  It also involves other organisations that serve our communities.  These include the Police, health services and voluntary and community sector.  

More information and how to join any of the meeting can be found on the Camel Valley section of the Cornwall Council website.

Link to Camel Valley Cornwall Council Camel Valley Information

Partnership meeting dates – 2026

  • Monday 19 January 2026 – 6.30pm-8.30pm – venue to be confirmed
  • Monday 16 March 2026 – 6.30pm-8.30pm – hybrid meeting: Chy Room 1/Chy Room 2, Chy Trevail Offices, Beacon Technology Park, Bodmin, PL31 2FR and online via Microsoft Teams.
  • Monday 15 June 2026 – 6.30pm-8.30pm – hybrid meeting: Chy Room 1/Chy Room 2, Chy Trevail Offices, Beacon Technology Park, Bodmin, PL31 2FR and online via Microsoft Teams.

Report Common Local Problems

Use the Cornwall Council reporting pages for the following issues.

Roads and Highways

  • Potholes in roads or pavements
  • Damaged road surfaces
  • Blocked drains or gullies
  • Fallen trees or branches
  • Overgrown hedges affecting the highway

Report potholes and road problems on the Cornwall Council website
Link to Cornwall council to report a pothole Report a pothole or road problem

Potholes can appear quickly as road surfaces age, and reporting them helps the council identify hazards and arrange repairs.


Fly Tipping and Waste

  • Fly-tipping on roads, pavements or public land
  • Abandoned waste or rubbish dumping
  • Litter or environmental pollution

? Report fly-tipping to Cornwall Council
Link to Cornwall council to report fly tipping Report fly‑tipping

Fly-tipping is a criminal offence and can result in prosecution or fines.



Street Lighting and Street Furniture

  • Broken street lights
  • Faulty illuminated signs or bollards
  • Damaged benches, railings or bus shelters
  • Problems with pedestrian crossings or traffic lights

? Report electrical or street lighting problems via Cornwall Council.


Flooding and Water Issues

  • Flooding on roads or pavements
  • Blocked drains causing standing water
  • Drainage problems after heavy rain

These should be reported through the Cornwall Council highways reporting system.


Anti-Social Behaviour

  • Noise disturbance
  • Vandalism or graffiti
  • Public nuisance or threatening behaviour

Report anti-social behaviour to the police via 101, or 999 in an emergency.

You may also be able to report concerns through local community safety services.


Other Issues You Can Report

Residents can also report:

  • Abandoned vehicles
  • Dog fouling
  • Graffiti
  • Dangerous trees near roads
  • Obstructions blocking footpaths or roads
  • Damaged signs or road markings
  • Planning breaches or unauthorised development

Most of these issues can be reported through the “Report Something” pages on the Cornwall Council website.


When to Contact the Parish Council

Cardinham Parish Council may be able to help with:

  • Parish-owned assets or facilities
  • Community concerns affecting the parish
  • Issues that residents are unsure how to report

However, for most highways, waste, and environmental issues the quickest solution is to report directly to Cornwall Council.


Tip for residents:

When reporting a problem online, include the exact location and photos if possible. This helps council teams locate and resolve issues more quickly.

Most website information pages also include contact numbers at the bottom of the page. 

Cornwall Council useful contact numbers:

Main Cornwall Council switchboard numbers are below. Phone lines open at 10am on Wednesdays, 9am on Monday,Tuesday,Thursday, and Friday and close at 6pm.

  • Adult Care and Support – 0300 1234 131
  • Adult Education – 0300 1231 117
  • Benefits – 0300 1234 121
  • Business Regulatory Support – 0300 1234 212 (option 4)
  • Children Schools and Families – 0300 1234 101
  • Council Tax and Business Rates – 0300 1234 171
  • Elections – 0300 1231 115
  • Environmental Health – 0300 1234 212 (option 2)
  • Environmental Management – 0300 1234 202
  • Cornwall Fire and Rescue Service – 0800 3581 999
  • Cornwall Housing – 0300 1234 161
  • Licensing – 0300 1234 212
  • Libraries – 0300 1234 111
  • Planning and Building Control – 0300 1234 151
  • Recycling and rubbish – 0300 1234 141
  • Registration Service – 0300 1234 181
  • Roads, Transport and Parking – 0300 1234 222
  • Trading Standards – 0300 1234 191 (For consumer advice or to make a complaint about goods or services – 0808 223 1133)